Who We Are

Farnaaz Sharief Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website, make enquiries, purchase services, complete online forms, enrol on digital courses, access coaching programmes, or engage with our Adult ADHD Assessment Service.

For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Farnaaz Sharief Ltd acts as the Data Controller.

We ensure that all personal data is:

• Stored securely using encrypted, password-protected systems
• Processed in accordance with the UK General Data Protection Regulation (UK GDPR)
• Managed in line with the Data Protection Act 2018
• Handled in accordance with Information Commissioner’s Office (ICO) guidance
• Maintained in line with relevant NHS standards, professional obligations, and UK healthcare confidentiality requirements

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Name
• Email address
• Telephone number
• Postal address
• Date of birth (where relevant)
• Emergency contact details (where relevant)

Health and Assessment Information

Where you engage with our Adult ADHD Assessment Service, we may collect:

• Medical and developmental history
• Screening questionnaires
• Assessment reports
• Information relating to symptoms, functioning and wellbeing
• Correspondence relating to your assessment

Coaching and Programme Information

Where you participate in coaching, workshops or courses, we may collect:

• Goals and objectives
• Reflections and feedback
• Course progress information
• Attendance records

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Website usage information
• Cookie preferences

How We Use Your Information

We use your information to:

• Respond to enquiries
• Deliver ADHD assessment services
• Deliver coaching programmes and workshops
• Provide access to digital courses and online resources
• Process payments and bookings
• Communicate important service updates
• Improve our services and website
• Meet legal, regulatory and professional obligations
• Maintain business records

Legal Basis for Processing

We process personal information under one or more of the following legal bases:

Contract

Where processing is necessary to provide a service you have requested, such as:

• ADHD assessments
• Coaching programmes
• Workshops
• Digital courses

Consent

Where you have given explicit consent, including:

• Marketing communications
• Newsletter subscriptions
• Certain health-related information where required

Legitimate Interests

To:

• Improve our services
• Manage enquiries
• Operate our business effectively

Legal Obligations

Where we are required to comply with legal, professional, accounting or regulatory requirements.

Adult ADHD Assessment Service

As part of our services, Farnaaz Sharief Ltd provides remote Adult ADHD assessments delivered via secure video consultation platforms. These assessments are designed to offer accessible, high-quality care in line with current UK clinical guidance and professional standards.

All assessments are conducted confidentially and adhere to the same clinical, ethical, and professional standards as face-to-face consultations.

Our ADHD Assessment Service is intended exclusively for adults aged 18 years and over. We do not knowingly assess or provide services to individuals under the age of 18.

As part of the assessment process, we may collect and process sensitive health and personal information, including developmental history, symptom profiles, and relevant medical or psychosocial details. This information is processed in accordance with applicable legal, clinical, and professional requirements.

All assessment information is stored securely and is accessible only to authorised individuals directly involved in the delivery of the service.

Following completion of the assessment, a clinical report may be shared with your GP or other relevant healthcare professionals, but only with your explicit consent, unless disclosure is required by law or necessary to meet safeguarding obligations.

This service is an assessment-only service. We do not prescribe medication or provide ongoing medical management as part of this service. Where appropriate, recommendations for further support, including referral to NHS or private providers, may be included in your report.

Digital Courses and Online Learning

When you enrol on one of our digital programmes, including resilience, wellbeing, leadership or neurodiversity-related courses, we may collect information relating to:

• Course registration
• Learning progress
• Course completion
• Feedback and evaluation

This information helps us improve the quality of our educational services.

Coaching Services

Information shared during coaching sessions is treated confidentially.

However, confidentiality may be limited where:

• There is a serious risk of harm to yourself or others
• Disclosure is required by law
• Professional safeguarding obligations apply

Any such disclosure would be limited to what is necessary and appropriate.

Marketing Communications

If you subscribe to our newsletter, download resources, attend webinars or request information, we may contact you regarding:

• New services
• Events and workshops
• Digital programmes
• Educational resources

You can unsubscribe at any time using the unsubscribe link in our emails.

Children and Young People

Our services are intended for adults aged 18 years and over.

We do not knowingly collect personal information from, market to, or provide services directly to individuals under the age of 18.

If we become aware that information relating to a child has been provided to us without appropriate authority, we will take reasonable steps to delete that information.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

• Secure IT and software providers
• Payment processors
• Website hosting providers
• Professional advisers
• Healthcare professionals (with your consent where appropriate)
• Regulatory or legal authorities where required by law

All third-party providers are expected to maintain appropriate security and confidentiality measures.

Data Security

We take appropriate technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

While no online system can be guaranteed to be completely secure, we work to ensure appropriate safeguards are maintained.

How Long We Keep Information

We retain personal information only for as long as necessary to:

• Deliver services
• Meet legal and professional obligations
• Resolve disputes
• Maintain business records

Retention periods may vary depending on the nature of the information collected.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information where appropriate
• Restrict processing
• Object to processing
• Request transfer of your information
• Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details above.

Cookies

Our website may use cookies and similar technologies to improve user experience and understand website usage.

You may manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be available on our website and the date of the latest revision will be displayed at the top of this policy.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your information has been handled improperly.