At Farnaaz Sharief LTD (FSLTD), we are committed to protecting the personal information provided to us. This Privacy Policy outlines how we collect, store, and use personal information on any website operated under our brands, as well as how we use cookies on our websites.
- Who We Are
The Farnaaz Sharief LTD website properties (referred to as “Farnaaz Sharief LTD”) include www.farnaazsharief.com.
Farnaaz Sharief LTD is the data controller, responsible for your personal data (referred to as “we,” “us,” or “our” in this privacy notice).
- Personal Information We Collect and Use
2.1 Information Collected by Us
FSLTD may collect personal information you provide when you voluntarily sign up for emails or free gifts, register for classes or presentations, leave comments, order products or services, fill out forms, access private membership pages, or contact FSLTD via info@farnaasharief.com.
Collected information may include your name, email, business or personal address, phone number, and billing information.
Personal data is not required to access or visit FSLTD websites. FSLTD may automatically collect certain information during your visit, such as domain information, browser type, IP address, pages viewed, and files requested.
FSLTD may use cookies (small files saved on your hard drive by your web browser) to analyze website performance, track user patterns, save information from previous visits, and customize your experience. If your browser sends a “Do Not Track” signal, only a generic cookie will be placed. We will request your consent to use cookies. FSLTD or third-party vendors may collect non-personal information through these technologies, including browser type, computer type, operating systems, Internet service providers, and other technical details. Our systems may also collect information about the areas you visit, search terms used, and external links accessed via Google Analytics, Google Ads, Google Tag Manager, Facebook Pixel, and Hotjar.
2.2 Information Collected by Others
We may obtain personal information, such as names, email addresses, and shipping details, from other sources.
2.3 How We Use Your Personal Information
FSLTD respects your privacy and will never sell, trade, or transfer personally identifiable information to third parties outside the FSLTD group without prior consent, except where necessary for basic online functionality or to process orders. To process an order, we may share your name and other identifiable details with third-party suppliers, such as credit card processors, shipping companies, and others involved in fulfilling our services.
FSLTD may release personally identifiable information to enforce its Terms and Conditions, manage its business, protect users or the public, or comply with legal obligations.
We may also use personal information for internal or external marketing purposes. Occasionally, we collect information for contests, special offers, or promotions and may share it with third parties involved in these activities with your consent.
If FSLTD merges with or is acquired by a third party, personal information may be transferred. We may also disclose your information for any legally permitted purpose or as you consent.
We may use your information for:
- Fraud prevention and detection
- Administering debt recoveries
- Identity verification
- Market research, product development, and statistical analysis
- Service improvement and providing relevant customer information
To keep your information accurate, please notify us of any changes at info@farnaazsharief.com.
2.4 Legitimate Interests
Certain data processing activities rely on legitimate business interests. These activities include:
- Fraud detection and prevention
- Customer engagement throughout account lifecycles
- Internal auditing to maintain standards
- Market research, product development, and statistical analysis
- Data sharing with select third parties to enhance our products
If you have questions, please contact us at info@farnaazsharief.com.
2.5 Data Retention
Your personal data will be retained as long as necessary to provide agreed products or services. After an account, policy, or service ends, data may still be retained per legal and regulatory requirements for business reporting.
2.6 Reasons We Collect and Use Personal Information
FSLTD collects and uses personal information to send emails, fulfill orders, deliver products, complete customer transactions, run contests and promotions, enhance website performance, and provide customer support.
- Collection of Children’s Information
FSLTD does not knowingly collect information from children under 16. If you believe a child has provided information on our website, please contact us immediately, and we will remove it promptly.
- International Data Transfers
FSLTD is based in the UK and follows the UK GDPR. We may share personal information with third parties outside the UK and EEA, including the U.S., for operational purposes. By using our website, you consent to this transfer. We take steps to ensure that any third-party processor adheres to UK GDPR standards.
Transfers to the U.S. will rely on GDPR Article 49’s derogation, allowing limited, non-repetitive data transfers, designed to safeguard privacy rights.
- Your Rights
To access your data, submit a “Subject Access Request” (SAR) by emailing info@farnaazsharief.com. Include:
- Your name and company (if applicable)
- Your address and company address (if applicable)
- Information requested
- Identification documents: either one document showing name, address, and signature (e.g., driver’s license) or two documents (one with name and signature, another with name and address).
If your SAR includes data of others or if you’re acting on someone else’s behalf, additional consent and identification are required.
We typically fulfill SARs within one month but may extend this by two months if necessary due to data volume. In such cases, we will notify you promptly.
Your additional rights include:
- Right to be informed about data processing
- Right to correct inaccurate data
- Right to object to processing
- Right to have data erased (“right to be forgotten”)
- Right to data portability
- Rights related to automated decision-making, including profiling
For more details or to exercise these rights, contact info@farnaazsharief.com.
If you have complaints about data processing, you may also contact the UK Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
- Information Security
We protect your data using industry-standard encryption during transit. However, we cannot guarantee security over the Internet, which may involve transfers across multiple countries. We advise securing your system with antivirus software and security patches.
- Third-Party Privacy Policies
Our Privacy Policy does not cover third-party services or websites. Please review third-party privacy policies directly for information on their practices and opt-out options.
- Cookies
FSLTD uses cookies to store visitor preferences and customize web page content based on browser type and other information. You may disable cookies via your browser.
- Updates to This Policy
This Privacy Policy was last updated on 10th November 2024. We reserve the right to make changes. Any changes affecting data use will be communicated, giving you 60 days to object.